Resident Information

Resident Information (6)

08 Jun 2016

Pets

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Pets

Dog Registration

Residents of the township of Dampier must have their dog registered and microchipped. You can find out more by visiting the City of Karratha website (www.karratha.wa.gov.au).

Managing your pets in emergencies

During cyclones or other natural disasters plan ahead and be prepared to ensure better safety and improved welfare for your animals, avoiding unnecessary danger and anxiety.

For more information about cyclone preparedness please visit the City of Karratha website (www.karratha.wa.gov.au).

Missing Animals

If your dog is missing it may have been picked up by one of the City of Karratha’s Ranger Services Offices. For more information please visit the City of Karratha’s animal welfare page by clicking here. Other avenues for locating your lost pet or sharing details for a pet you have found, include:

  • SAFE Karratha – Phone (08) 9185 4634 or visit www.safe.asn.au
  • Karratha Lost and Found Animals – Visit the Facebook page

Adoption and re-homing

Local organisation SAFE (Saving Animals from Euthanasia) works to save homeless pets from unnecessary euthanasia by fostering, de-sexing and permanently rehoming them

They also work to reduce the overpopulation of pets by promoting responsible pet ownership and pet de-sexing.

If you would like to enquire about these services call (08) 9185 4634, email: This email address is being protected from spambots. You need JavaScript enabled to view it. or visit the SAFE website at www.safe.asn.au.

Cat Control

Owning a cat in the town of Dampier comes with basic responsibilities that should be followed at all times.  The Cat Act 2011 is in full effect, which means all cats older than 6months of age must be sterilised, microchipped and registered.  Find out about cat control, getting a cat registration and more by visiting the City of Karratha Cat Control page here

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08 Jun 2016

Education

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Education

Dampier Public School

Situated in the heart of the Pilbara, Dampier Primary School offers a unique and exceptional education experience. Built in the 1960's to service the workers at Hamersley Iron the school is an integral part of the close knit community.

Located at 42 Church Road, Dampier Primary School provides education for children from Kindergarten through to Year 6.

Every child from Pre-Primary to Year 6 living in Dampier is guaranteed a place at Dampier Primary School.

To enroll your child, can contact Dampier Primary School on on (08) 9183 1174 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

For more information about the school and upcoming activities please visit www.dampier.edu.au.

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08 Jun 2016

Waste Services

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Waste Services

Rubbish collection

The City of Karratha provides a weekly household waste collection every Tuesday for all Dampier households.

The City of Karratha requests that all bins are on the curb ready for pick-up by 7am. If you need a replacement bin, to cancel a bin or to register for rubbish services as a new resident please visit the City of Karratha’s Residential Rubbish Service page by clicking here

Dampier Community Recycling Station

The Dampier Community Recycling Station is located on the Esplanade opposite the Peninsula Palms.

A joint partnership between Rio Tinto and ToxFree, this facility recognises the importance of recycling in the community and have come together to provide a recycling station in Dampier.

The following items are accepted:

  • Glass
  • Glass items that are accepted include beer bottles, soft drink bottles that have been lightly rinsed. No ceramics are accepted.
  • Tin cans
  • Includes spaghetti and baked beans tins, dog food tins, lightly rinsed.
  • Cardboard and paper
  • Please flatten all boxes
  • Mixed plastic - lightly rinsed, all tops removed.
  • Aluminium cans
  • Soft drink cans, beer cans, lightly rinsed

Please remember that general household rubbish will not be accepted.

Karratha 7-Mile Waste Facility

The Karratha 7-Mile Waste Facility is located off Dampier Highway approximately ten kilometres from Karratha. The turn-off is on the right as you travel toward Karratha and is sign-posted.

The Karratha 7-Mile Waste Facility is open everyday form 7am to 4.30pm except on Christmas Day, New Year’s Day and Good Friday.

Hazardous waste is accepted at the facility. Details on what is accepted and the appropriate forms of waste are available on the by contacting the City of Karratha on (08) 9186 8555 or by visiting the City of Karratha website (www.karratha.wa.gov.au).

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08 Jun 2016

Rates

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Rates

The City of Karratha collects rates to fund a wide range of services including the maintenance of recreational facilities, roads and footpaths, waste management, parks and gardens, libraries as well as important community infrastructure projects such as the Karratha Leisureplex, Dampier Community Hub and Karratha Airport Terminal Redevelopment

Rates are the contribution each property owner makes to improving services and facilities within the City of Karratha for the growing needs of our community.

Rates are calculated annually from 1 July to 30 June.

Annual Council Rates are managed by the City of Karratha. For enquiries phone (08) 9186 8555 and ask to speak with the Rates Department.

Rates are paid by private residential, commercial and industrial land holders. If you are living in Rio Tinto or company supplied housing those entities (acting as “landlords”) will be responsible for rates payments on your property. If you have more questions about your payment obligations, it is recommended you contact the appropriate department or representative from your company.

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08 Jun 2016

Water

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Water

REPORT A FAULT: 1800 992 777

Rio Tinto operates and manages electricity and water infrastructure in the town of Dampier, in a way that ensures safe and reliable essential services are consistently delivered to our town.

Your account

For more information about your water supply please call the Rio Tinto Pilbara Service Desk on 1800 992 777.

You can find more information on Rio Tinto’s invoicing and meter reading policy in a document of the same name available in our Document Centre.

Connections

For all new connections to the Dampier water network a water account application form will need to be submitted. All new connections are to be fully inspected prior to being connected.

Water tips and checklists

In the Pilbara, you may need to change your expectations of what your lawn will look like in our hot, dry climate. Visiting some of our inland golf courses, where the 'fairways' are graded rather than mown, will give you a clue of what we mean.

Water use and conservation

Water is a precious resource in the Pilbara and residents are encouraged to use it wisely. Here are some tips to consider for inside the home:

  • Take a shower instead of a bath. A short shower uses about a third as much water as a bath. An average shower uses about 25 litres of water per minute and, the hotter it is, the more power it will use.
  • Dishwashers and washing machines can both use a lot of water. Try not to operate them with small loads. When buying, look for models with good water efficiency ratings. Front loading washing machines generally use less water than top loaders.
  • Leaving the tap running when washing dishes, fruit and vegetables or brushing your teeth can waste up to 15 litres of water a minute.

Some tips for outside the home:

  • All communities north of Kalbarri and Kalgoorlie operate on an 'alternate days' watering roster and may only water either before 9am or after 6pm, unless your town is on water restrictions.
  • The alternate days watering roster works on the basis that if your house number ends in an odd number (1, 3, 5, 7 or 9) you may water on dates of the month ending in an odd number. If your house number ends with an even number (0, 2, 4, 6, 8) you may water your garden on days ending with an even number.
  • Water your lawn only when it looks like it needs it.
  • Wash your car on the lawn and use a bucket, not a running hose.
  • Have you got a low water garden? Up to 50 per cent of household water can be used on watering the lawn and garden. A low water garden will reduce this considerably. Good mulch over your garden will reduce evaporation loss from the surface of the garden, allowing you to water less frequently.
  • Check your reticulation system - is it in good working order with no leaks or worn nozzles? Are you watering in the heat of the day, rather than as recommended by the Water Corporation?
  • How long and how often is your reticulation set to come on for? You can check the amount of water that is being used on your lawn by placing a container on the lawn for the whole watering cycle and measuring the depth of the water at the end. The depth should be about 10mm and watering is recommended twice a week.

Swimming pools

Swimming pools in the North West need topping up frequently because there's a high rate of evaporation. Keeping the pool clean can reduce the frequency of backwashing filters, which will help reduce the amount of water used. Pool covers can also help reduce evaporation.

If you have an enquiry about your water supply or to report a problem, please call the Pilbara Service Desk 1800 992 777 for service and enquiries.


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08 Jun 2016

Power

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Electricity

REPORT A FAULT: 1800 992 777

Rio Tinto operates and manages electricity and water infrastructure in the town of Dampier, in a way that ensures safe and reliable essential services are consistently delivered to our town.

Your account

For more information about your electricity supply please call the Rio Tinto Pilbara Service Desk on 1800 992 777.

You can find more information on Rio Tinto’s invoicing and meter reading policy in a document of the same name which can be viewed in our Document Centre.

Connections

For all new connections to the Dampier electricity network an electricity account application form will need to be submitted. All new installations are required to be fully inspected prior to being energised. A full inspection of the new installation ensures that the electrical installation is safe to energise.

Electricity tips and checklists

There are a few things to check before assuming that your power bill is too high. Look at the following checklist and if you may find the answer for your increases electricity usage.

  • Have I had visitors for an extended period?
  • Has there been a caravan in my backyard connected to mains power?
  • Have I recently started using bigger appliances - dishwasher, freezer, larger washing machine, pool pump?
  • Does my air-conditioner need a maintenance check?
  • Have I been using an electric welder or other power tools during the past few months?
  • Have I taken up a new leisure activity that uses electricity, such as rolling gem stones or using a pottery wheel and kiln?
  • Do my hot water tap washers need to be replaced?
  • Do I relax in a hot bath more often than taking a quick shower?
  • Do I use hot water in the washing machine? If so, is my temperature set on a low setting?
  • Do I leave more doors and windows open during the day than the neighbours, making the air-conditioner work harder?

Planned Network Outages

Rio Tinto attempts to carry out necessary maintenance work on the network without interrupting your power supply.

However, on occasions, Rio Tinto may need to interrupt your supply to perform planned maintenance on the network, respond to an emergency or in very rare instances shed electrical load on the network when electricity demand exceeds generated supply.

Unless it is an emergency, Rio Tinto will give you at least three working days notice before a planned power interruption. This notice may be through advertising, individual notices, telephone, SMS, email, letter or fax.

If Rio Tinto does need to interrupt your power supply, there are things you should be aware of:

  • Access to your meter box may be required. Please ensure all entry gates are unlocked and dogs are properly secured.
  • It is recommended that you switch of sensitive electronic and electrical appliances prior to the scheduled power interruption, including TVs and DVD players.
  • Cordless phones do not operate without mains power, so keep a standard phone or mobile phone handy in case of an emergency.
  • Automatic garage doors, security gates, lift and elevators may not operate during a power interruption, so you may wish to make alternative arrangements.
  • Avoid opening fridge and freezer doors unnecessarily during planned power interruptions.
  • If you have solar panels, your electricity inverter will automatically switch off when power loss occurs and switch back on when power is restored.
  • After the power has been restored please ensure all alarm clocks, reticulation systems and security gates (if you have a monitored security alarm without a backup battery, advise your security company of the power interruption) have been reset. Rio Tinto may cancel a planned power interruption due to inclement weather or unforeseen circumstances without notice.

If you have an enquiry about your electricity supply or to report a problem, please call the Pilbara Service Desk 1800 992 777 for service and enquiries.

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